Knowledge Base

Using The Administrative Interface

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Learning How to Use The Administrative Interface

1. The administrative interface, or central dashboard can be located by clicking “Organization” on the top left of the screen.



2. On the ribbon of the dashboard, you can access your files, see the account that is logged in, download apps, or log out of the system.



3. From the management console you have access to different views by clicking the buttons shown at the top.



4. On the left portion of the console, you can create a new organization, view individual organizations, or use the search bar to easily find an organization. You will get specific information from each organization you are clicked on.



5. The dashboard view will give you information based on the organization you are clicked on. If you click on your parent organization, it will give combined details for each organization underneath. The widgets will give information such as, how many accounts, how many admins, how many machines, how much storage is used, bandwidth over time, top storage users, recent activity, recent alerts, etc.



6. From the Accounts view you can create new accounts, send messages, sort by all users or admins, and search for a specific user.



7. Accounts view will allow you to remotely wipe users data. To remotely wipe all devices, click the X next to the user’s name. Also, you can remote wipe individual devices by clicking “Unlink” next to the device.



8. Under the Machines view, you will be able to see all devices registered to that organization. File Server Enablement is also used under the machines view.



9. From the Machines view, you can click the drop down arrow on the left of a machine to see the users associated with that device. By clicking [ Modify ] you can throttle bandwidth for a paticular machine.



10. Moving on to the Shares view, this will list every Team-Share you have created. You can also create new Team-Shares, view, add, and remove subscribers.



11. The system also allows for file/folder backups. You can accomplish this from the Backup view. From the Backups tab you can backup any folder from devices with agents installed.



12. The system tracks all activity that occurs. From the Activity view, you will be able to see anytime someone makes a change. You have the option to view activity by All, Account, Machine, Root, or Organization. Alerts are also created from the Activity tab. An example of an alert would be; 80% of storage quota used.



13. From the Reports view, you can generate reports based on the information found on the dashboard. These reports can be sent to anyone you provide an email address for. The reports can be scheduled to be sent out automatically every day, week, month, or year.



14. From the Settings tab, you can change policies associated with an organization, set up an email server, Active Directory, PSA integration, and branding.